{"id":90,"date":"2016-08-17T18:01:15","date_gmt":"2016-08-17T18:01:15","guid":{"rendered":"http:\/\/net-express-monaco.com.104-236-152-216.digital-ranch.net\/?page_id=90"},"modified":"2023-03-22T22:06:02","modified_gmt":"2023-03-22T22:06:02","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/net-express-monaco.com\/fr\/about\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div class=\"container\">\n<div class=\"two columns\"><span class=\"tmp\">\u00a0<\/span><\/div>\n<div class=\"twelve columns\" style=\"text-align: center;\">\n<p>Chez Net Express, nous nous portons garants \u00e0 100% de la qualit\u00e9 de nos m\u00e9thodes. Si notre processus de nettoyage ne vous apporte pas enti\u00e8re satisfaction, Net Express s\u2019engage \u00e0 nettoyer votre v\u00eatement une nouvelle fois, \u00e0 titre gratuit. Pour cela, nous vous demandons de nous rapporter votre v\u00eatement non port\u00e9 dans un d\u00e9lai maximum de cinq jours. Malheureusement, en raison de la nature de nos prestations, aucun remboursement n\u2019est possible. Cette politique vaut pour tous les v\u00eatements nettoy\u00e9s par Net Express, mais ne s\u2019applique pas aux retouches ou raccommodages.<\/p>\n<p>Pour les textiles ayant \u00e9t\u00e9 endommag\u00e9 lors du processus de nettoyage, Net Express doit en \u00eatre averti dans un d\u00e9lai de cinq jours ouvr\u00e9s \u00e0 partir de la date d\u2019enl\u00e8vement en magasin ou de livraison \u00e0 domicile. Net Express doit pouvoir proc\u00e9der \u00e0 l\u2019examen du textile endommag\u00e9. Aucune suite ne sera donn\u00e9e \u00e0 toute r\u00e9clamation se fondant sur des images num\u00e9riques. Net Express enl\u00e8vera \u00e0 titre gratuit tout textile devant \u00eatre examin\u00e9 dans l\u2019un de nos magasins. Net Express se r\u00e9serve le droit de recourir aux services d\u2019une entreprise ind\u00e9pendante d\u2019analyse des textiles afin de d\u00e9terminer si le processus de Net Express est en cause. Cette op\u00e9ration peut prendre jusqu\u2019\u00e0 deux mois. Si la responsabilit\u00e9 de Net Express est engag\u00e9e, le montant de l&#8217;indemnisation de l&#8217;article endommag\u00e9 sera de 5 fois le montant de son nettoyage.<\/p>\n<p>Bien que le personnel soit le plus comp\u00e9tent de Monaco, l\u2019\u00e9limination des taches ne peut malheureusement faire l\u2019objet d\u2019aucune garantie. Nos collaborateurs formuleront leurs recommandations quant aux chances d\u2019\u00e9limination des taches, mais pour certaines taches\/tissus\/combinaisons de teintes, il est impossible de pr\u00e9dire le r\u00e9sultat avant le traitement et le nettoyage des v\u00eatements. Net Express ne peut offrir de rabais ou de remboursement pour les taches qui n\u2019auraient pas \u00e9t\u00e9 \u00e9limin\u00e9es par le processus du nettoyage. Nous vous renvoyons <a href=\"\/about\/cleaning-tips\/\">ici \u00e0 nos Conseils pour le nettoyage<\/a>, figurant sur la page d\u2019accueil.<\/p>\n<p>Nous proc\u00e9derons au nettoyage de votre v\u00eatement une nouvelle fois, \u00e0 titre gratuit (comme susmentionn\u00e9), sous r\u00e9serve qu\u2019il nous soit rapport\u00e9 non port\u00e9 dans un d\u00e9lai maximal de cinq jours. Si notre atelier a joint un rapport de laboratoire Net Express, vous devrez signer un formulaire de reconnaissance de risque afin de poursuivre le processus.<\/p>\n<p>Pour les v\u00eatements retouch\u00e9s, raccommod\u00e9s ou taill\u00e9s sur mesure, nous corrigerons gratuitement toute imperfection, sous r\u00e9serve que le v\u00eatement nous soit rapport\u00e9 dans les cinq jours suivant la date de d\u00e9p\u00f4t. Il sera rem\u00e9di\u00e9 gratuitement aux probl\u00e8mes d\u2019ajustement des v\u00eatements, sous r\u00e9serve que ceux-ci soient li\u00e9s \u00e0 la retouche initiale. Les raccommodages suppl\u00e9mentaires seront r\u00e9alis\u00e9s sans co\u00fbt additionnel, \u00e0 condition que les probl\u00e8mes soient inh\u00e9rents au raccommodage initial. Les raccommodages ou retouches qui ne sont pas contenus dans la premi\u00e8re description du v\u00eatement seront factur\u00e9s.<\/p>\n<\/div>\n<div class=\"two columns\"><span class=\"tmp\">\u00a0<\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Chez Net Express, nous nous portons garants \u00e0 100% de la qualit\u00e9 de nos m\u00e9thodes. Si notre processus de<\/p>\n<p class=\"readmore\"><a href=\"https:\/\/net-express-monaco.com\/fr\/about\/refund-policy\/\" title=\"Read Refund Policy\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":3,"featured_media":233,"parent":69,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-no-sidebar.php","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","has-post-thumbnail","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","fr"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"fr":{"title":false,"content":true,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Net Express<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/net-express-monaco.com\/about\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - 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